Privacy Policy

This is how Hey Nellie handles your information. We aim to keep it short and human. If anything is unclear, write to us at privacy@heynellie.app.

Who we are

Hey Nellie (“we”, “us”) is a small team building a calm app for busy parents. This notice covers how we collect and use information at heynellie.app and through our waitlist signup.

Information we collect

You give us:

• Your first name and email address, so we can put you on the waitlist and send updates.
• Answers about your family setup — the kind of family you have, ages of kids, the tools you use today, and what you would find useful in beta. This helps us pick the right early beta families.

We collect automatically:

• Device and usage info — browser type, screen size, pages you visit, and approximate location based on your IP address.
• Marketing context — UTM tags and the link you came from (referrer), so we can understand which channels work.

How we use it

• Run and improve the waitlist and pick early beta families.
• Email you about Hey Nellie — launch news and beta invites. You can opt out at any time.
• Understand how visitors use the site so we can make it better.

We do not sell your personal information.

Cookies and similar technologies

We use a small number of cookies and similar technologies:

• Draft cookie (hn_draft) — saves your in-progress waitlist answers so you do not lose them on reload. It is encrypted, HTTP-only, and expires after 24 hours.
• Google Analytics — measures aggregate site traffic so we can improve the experience. You can disable analytics with a browser extension or by turning off cookies.

Who we share it with

We use trusted services to run things. They process your data on our behalf under contract:

• Notion (Notion Labs, Inc.) — stores waitlist entries.
• Google Analytics (Google LLC) — measures site traffic.
• Email and infrastructure providers, which we will list here as we add them.

We may also share information if required by law, or to protect Hey Nellie, our users, or the public.

International transfers

Our service providers may process your information in countries other than your own. Where this happens, we rely on appropriate safeguards such as standard contractual clauses to protect your data.

How long we keep it

We keep your waitlist information for as long as we are running the waitlist plus a reasonable period afterward. If you ask us to delete it, we will do so promptly unless we have a legal reason to keep it.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct it, or ask us to update it.
• Ask us to delete it.
• Object to or restrict certain processing.
• Withdraw consent for marketing emails.

Email us at privacy@heynellie.app to exercise any of these rights.

Security

We protect your information with reasonable technical safeguards — encrypted transport (HTTPS), encrypted draft cookies, and access controls on the systems that store your data. No internet service is 100% secure, but we take this seriously.

Children’s privacy

Hey Nellie is for adults. We do not knowingly collect information from anyone under 16. If you believe a child has signed up, email us and we will remove the data.

Changes to this policy

We will update this page when our practices change. The “Last updated” date at the top reflects the most recent revision. For substantive changes we will give signed-up users a heads-up by email.

Contact us

Questions, feedback, or requests: privacy@heynellie.app.